At Ascendant SMS, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or use our messaging platform. By accessing or using our services, you agree to the practices described in this policy.
We use the collected information for the following purposes:
To deliver and manage messaging campaigns
To process payments and invoices
To personalize and improve your user experience
To provide customer support
To analyze trends and performance
To detect and prevent fraudulent activity or abuse
To comply with legal obligations
We do not sell your personal information. However, we may share your data under the following conditions:
Service Providers: With third-party vendors (e.g., payment processors, SMS gateways) who help us deliver our services.
Legal Requirements: If required to comply with applicable laws, regulations, legal processes, or government requests.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred accordingly.
With Your Consent: When you explicitly authorize sharing with a third party.
We retain your information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. You may request account deletion at any time by contacting us.
You have control over your personal information. You may:
Disable cookies through your browser settings
Opt-out of promotional communications
Request deletion of your account and data
Please note that certain information may be required for the functionality of our platform and cannot be removed without deactivating your account.
We implement industry-standard security measures to protect your data against unauthorized access, loss, misuse, or alteration. While we do our best to safeguard your information, no system is completely secure. Please protect your credentials and notify us immediately if you suspect a breach.
Ascendant SMS is not intended for children under the age of 13. We do not knowingly collect personal information from individuals under this age. If we discover such information has been collected, we will take steps to delete it promptly.
Our services are operated from the United States. If you are accessing our platform from outside the U.S., you acknowledge and consent to the transfer of your data to and within the U.S.
We may revise this Privacy Policy from time to time. When we do, we will update the “Effective Date” at the top of this page. If significant changes are made, we will provide a more prominent notice (e.g., via email or website banner).
Your continued use of our services after such updates constitutes acceptance of the revised Privacy Policy.
If you have any questions, concerns, or feedback regarding these Terms or our Privacy Policy, you are welcome to reach out through our contact form or support system available on our website. We’re here to help and will respond as promptly as possible.
