Constituent Casework, Simplified

Government CRM Features That Actually Work

Built specifically for government workflows – from citizen inquiries to inter-agency coordination. See why government teams choose our platform over generic CRM systems.

Key Features Highlights Overview Forwarding to Other Agencies

Need to route an issue to the Governor’s office or a federal rep? Forward it with full context and a click.

Unified Communication Hub

Handle all citizen inquiries from SMS, email, phone calls, and web forms in one government-focused dashboard.

Team Collaboration In

Mention colleagues, assign cases, and track internal notes—all from the same platform. No need for Slack or Teams.

Complete Citizen History

Every interaction with each citizen is logged and accessible – providing context for better public service.

Smart Tagging + Filtering

Organize and track cases easily by issue, location, sentiment, or campaign. Respond faster and smarter.

Bulk Citizen Communication + Campaign

Send targeted messages to specific citizen groups or departments with compliance-ready templates and approval workflows.

Government-Ready Templates + Workflows

Pre-approved templates for common government communications with built-in compliance and approval processes.

Unified Communication Hub

Handle all citizen inquiries from SMS, email, phone calls, and web forms in one government-focused dashboard.

Team Collaboration In

Mention colleagues, assign cases, and track internal notes—all from the same platform. No need for Slack or Teams.

Complete Citizen History

Every interaction with each citizen is logged and accessible – providing context for better public service.

Smart Tagging + Filtering

Organize and track cases easily by issue, location, sentiment, or campaign. Respond faster and smarter.

Bulk Citizen Communication+ Campaign

Send targeted messages to specific citizen groups or departments with compliance-ready templates and approval workflows.

Government-Ready Templates + Workflows

Pre-approved templates for common government communications with built-in compliance and approval processes.

Public Service

Built from the ground up for elected offices, attorney generals, departments, and government staff.

Don’t Just Log Messages. Solve Issues.
Ascendant CRM isn’t just a communication tool, it’s your casework command center.

onboarding to branding

We Set You Up for Success

From onboarding to branding to data matching—everything is handled so your team is ready to handle inquiries confidently from day one.
  • Custom letterhead and email branding
  • Voter file import and data matching
  • Local phone number setup
  • 1-on-1 onboarding for your team
  • Unlimited training and support

Trusted by Different Government Agencies

Work With Ascendant

Want to See It in Action? Get a live demo of how Ascendant CRM can work for your office.