About us

Empowering Government Through Smarter, Faster Communication

We help public offices connect with their communities through modern, intuitive software built specifically for government.

Public Service Tools for Government

Empowering Government Teams

The Values That Drive Everything We Do

At Ascendant, we believe public service deserves better tools. That’s why we create software that helps government teams work more efficiently, respond faster, and engage more meaningfully with the people they serve.

Empowering Government Teams

The Values That Drive Everything We Do

At Ascendant, we believe public service deserves better tools. That’s why we create software that helps government teams work more efficiently, respond faster, and engage more meaningfully with the people they serve.

GovTech Experts

Who We Are: GovTech Software Company

We’re a small but mighty team based between Los Angeles, California and Washington, DC, brought together by a shared mission to bridge the gap between government and the communities they serve. With over 20 years of combined experience working alongside government agencies of all sizes—from small municipal districts to large county operations—we understand the unique challenges public servants face when trying to connect with their residents.

Ascendant has been delivering technology to meet constituents’ growing expectations for Government transparency and communication. We introduced the first eNewsletter to Congress, and our flagship product, the Ascendant Constituent Engagement Platform, is changing the way elected officials and municipalities communicate with their constituents every day.

At Ascendant, we believe that the interactions constituents have with their elected officials make for a better democracy. Whether developing SMS communications or enabling elected officials members to instantly hold a digital town hall meeting with thousands of their constituents, we are at the forefront of innovative constituent communications.

As industry leaders, we know the words “cutting edge” and “innovation” get tossed around a lot. At Ascendant, we help governments innovate with solutions designed with a deep understanding of official processes, using collaborative tools, robust security, and keen insights. Ascendant powers thousands of interactions between people and government every single day — and that’s cutting edge.

GovTech Experts

Who We Are: GovTech Software Company

Ascendant is a GovTech software company with teams based in Santa Monica, California and the Washington, DC metro area. Our team is made up of former government staffers, policy experts, technologists, and civic-minded builders.

We know what it’s like to handle hundreds of constituent inquiries a week—or prepare messaging during a citywide emergency. That’s why our platform is designed for real-world government needs, not generic business use cases.

We’re a small but mighty team based between Los Angeles, California and Washington, DC, brought together by a shared mission to bridge the gap between government and the communities they serve. With over 20 years of combined experience working alongside government agencies of all sizes—from small municipal districts to large county operations—we understand the unique challenges public servants face when trying to connect with their residents.

Ascendant has been delivering technology to meet constituents’ growing expectations for Government transparency and communication. We introduced the first eNewsletter to Congress, and our flagship product, the Ascendant Constituent Engagement Platform, is changing the way elected officials and municipalities communicate with their constituents every day.

At Ascendant, we believe that the interactions constituents have with their elected officials make for a better democracy. Whether developing SMS communications or enabling elected officials members to instantly hold a digital town hall meeting with thousands of their constituents, we are at the forefront of innovative constituent communications.

At Ascendant, we believe that the interactions constituents have with their elected officials make for a better democracy. Whether developing SMS communications or enabling elected officials members to instantly hold a digital town hall meeting with thousands of their constituents, we are at the forefront of innovative constituent communications.

As industry leaders, we know the words “cutting edge” and “innovation” get tossed around a lot. At Ascendant, we help governments innovate with solutions designed with a deep understanding of official processes, using collaborative tools, robust security, and keen insights. Ascendant powers thousands of interactions between people and government every single day — and that’s cutting edge.

Our Team

Aaron
Stowers

Anthony
Serrano

Benjamin
Burlion

Clent Joseph
Mendelebar

Craig
Ferrier

Gregory
Hildebrand

Jeff
Green

Jorge
Enrique

Shane
Okukenu

Tony
Sowers

Yvonne
Yao

Zain
Khan

What We Build

We specialize in three core products

  • Government CRM Track, manage, and respond to public inquiries with ease.
  • SMS Notification System (No List Required) Reach residents without relying on opt-ins or subscriber lists.
  • GovText AI Automate responses to common questions and streamline repetitive tasks with a 24/7 AI assistant.

Our History

Founded in 2022, Ascendant App is redefining how governments connect with their communities. For decades, public engagement relied on outdated channels—letters, phone calls, and occasional town halls—that often reached only a fraction of residents. We set out to change that. By combining the power of modern CRM tools, SMS/texting, and AI-driven communication, Ascendant makes it simple for government leaders to engage directly with the people they serve—quickly, effectively, and at scale.

Headquartered in Santa Monica, California, with staff across both California and the Washington, DC metro area, our team brings together seasoned government staffers, technologists, and entrepreneurs who share one mission: helping governments reach everyone they serve, not just a select few.

In just a few years, Ascendant has rapidly expanded nationwide. Federal, state, and local leaders across the country are adopting our platform to streamline communication, build trust, and foster stronger civic engagement. Whether it’s responding to urgent community needs or proactively sharing updates, Ascendant empowers governments to deliver faster service and more meaningful interactions with their residents.

At our core, we’re dreamers and doers who believe government technology should be both practical and people-first. When you partner with Ascendant, you gain more than a platform—you gain a team deeply committed to advancing public service through smarter communication.

 

Ascendant App

Our Vision

We believe that an informed community is a connected community. Too often, residents feel disconnected from their local government simply because they don’t know what’s happening or how to get involved. Our vision is to change that by making government communication more accessible and engaging. When people are informed about public services, community events, and important updates, they’re more likely to participate, engage, and feel invested in their local government rather than losing interest or feeling left out.

Ascendant App

Our Commitment

Our dedicated team knows government work inside and out, and we’re passionate about helping public servants succeed in their mission to serve their communities. We’re not just a software company—we’re partners who understand the importance of your work and are ready to support you every step of the way. Whether you need help setting up your first campaign or troubleshooting during peak season, our team is here to ensure your success because your success means better-informed, more engaged communities.

Transforming Public Engagement

At Ascendant, we revolutionize how government agencies connect with communities through innovative, AI-driven tools.

Government Technology Specialists

Focused exclusively on government communication needs with deep understanding of public sector requirements and compliance standards.

98% Client Satisfaction

Government agencies consistently choose our platform for reliable, compliant citizen engagement solutions.

Complete Platform Suite

CRM, SMS notifications, and AI chatbot – everything your agency needs for effective citizen communication in one integrated platform.

99.99% Uptime Reliability

Mission-critical government communications require dependable technology. Our platform ensures your messages reach citizens when it matters most.

Quick and Easy Onboarding

Deploy once, respond everywhere. We help public offices connect with their communities.

Finally, a way to reach people that actually works. Takes me 5 minutes to set up what used to take hours

- Communications Director, City of Norwalk

What Sets Us Apart

The only comprehensive GovTech platform built exclusively for government agencies, combining SMS engagement, case management, and AI automation in one integrated solution.

We only build for public agencies—nothing else. Every feature, integration, and workflow is designed specifically for government operations and compliance requirements. Our pre-verified citizen data, built-in public service messaging compliance, and government procurement-ready contracting ensure you get solutions that actually work for the public sector.
Your data and your constituents’ privacy are always protected. Built with government security standards and compliance requirements from the ground up, including complete audit trails, regulatory compliance documentation, and privacy protection protocols that meet federal standards.

Go live in days, not months—with hands-on onboarding for your team. Deploy SMS campaigns in minutes, start resolving cases more efficiently immediately, and get your AI chatbot answering citizen questions within days of setup. No complex IT infrastructure or lengthy procurement delays.

Our AI chatbot handles common citizen inquiries around the clock across SMS, social media, and websites—reducing staff workload while maintaining excellent public service. Citizens get instant answers to frequently asked questions, while your team focuses on complex cases that require human attention.

Unlike single-purpose tools, our SMS, CRM, and AI chatbot work together seamlessly. Unified constituent data across all channels, comprehensive analytics, and a single platform for all communication needs means no more juggling multiple vendors or disconnected systems.

Many of our best features come directly from the ideas and feedback of our government users. With a direct line to our development team and regular updates based on real public sector challenges, you get solutions that evolve with your needs and proven success with agencies like yours.

3x increase in program participation • 28% improvement in case resolution efficiency • 50%+ connection rate with underserved populations • 95% case closure rate achievement • 24/7 automated citizen support • 90%+ message delivery rate

Results from actual government clients including Lt. Governor offices, state agencies, county boards, and federal departments.

Work With Ascendant

The Government Communication Platform That Actually Works: While other agencies struggle with low engagement, Ascendant clients. connect with citizens who were never reached before.