A New Wave of Conversational Governments – SMS as a vehicle for Citizen Engagement
Communication with elected officials can be painful for constituents. Ascendant has solved this problem with direct, two-way communication via text messaging with verified constituents. This…
20 SMS Stats Every Government Leaders Should Know
There are many cases where citizens tried to reach out to their local government to report issues or ask some necessary questions never heard back. Similarly, sometimes government representatives…
How to make communication easy for constituents with texting
Communication with elected officials can be painful for constituents. Ascendant has solved this problem with direct, two-way communication via text messaging with verified constituents. This…
Improve constituent relationships with exceptional customer service
Providing services to citizens is integral to the mission of government offices, but many are failing to meet expectations. According to the American Customer Satisfaction Index, government…
Why SMS is the best communication tool for government
Governments are constantly searching for the best communication tool to engage with their citizens. They have gone through every available option from postal mail, newsletters, public speeches to…
How Governments Can Deliver Alerts More Effectively
How can government deliver COVID-19 news effectively? Under normal circumstances, leaders would host in-person townhalls or meet with citizens in the office. However, with Covid-19, quarantines,…
5 mistakes governments make and how to solve them
There are many cases where citizens tried to reach out to their local government to report issues or ask some necessary questions never heard back. Similarly, sometimes government representatives…