Conversational Governments

A New Wave of Conversational Governments – SMS as a vehicle for Citizen Engagement

Communication with elected officials can be painful for constituents.  Ascendant has solved this problem with direct, two-way communication via text messaging with verified constituents.  This capability has broken down…

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20 SMS Stats Every Government Leaders Should Know

There are many cases where citizens tried to reach out to their local government to report issues or ask some necessary questions never heard back. Similarly, sometimes government representatives fail to send emergency…

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How to make communication easy for constituents with texting

Communication with elected officials can be painful for constituents.  Ascendant has solved this problem with direct, two-way communication via text messaging with verified constituents.  This capability has broken down…

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Improve constituent relationships with exceptional customer service

Providing services to citizens is integral to the mission of government offices, but many are failing to meet expectations.  According to the American Customer Satisfaction Index, government satisfaction ranks lower…

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Why SMS is the best communication tool for government

Governments are constantly searching for the best communication tool to engage with their citizens. They have gone through every available option from postal mail, newsletters, public speeches to social media and…

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