A New Wave of Conversational Governments – SMS as a vehicle for Citizen Engagement
Communication with elected officials can be painful for constituents. Ascendant has solved this problem with direct, two-way communication via text messaging with verified constituents. This capability has broken down…
Team collaboration for remote teams: our #1 priority
With the Pandemic, many government agencies have had to learn how to work remotely. Organizations’ number one concern is ensuring that work continues efficiently. Establishing methods for effective collaboration is…
20 SMS Stats Every Government Leaders Should Know
There are many cases where citizens tried to reach out to their local government to report issues or ask some necessary questions never heard back. Similarly, sometimes government representatives fail to send emergency…
How to make communication easy for constituents with texting
Communication with elected officials can be painful for constituents. Ascendant has solved this problem with direct, two-way communication via text messaging with verified constituents. This capability has broken down…
Improve constituent relationships with exceptional customer service
Providing services to citizens is integral to the mission of government offices, but many are failing to meet expectations. According to the American Customer Satisfaction Index, government satisfaction ranks lower…